Terms & Conditions

Acceptance and Modification of these Terms of Use. 

The users (“you”, “your”) access and use of any website, mobile site, Facebook site, Pinterest site, Instagram platform or other social media channel owned and/or operated by Krümel Cookies & Crumbs AB, (“I”, “we”, “us”, “Krümel”, “Kaja Hengstenberg” or “our”), now or in the future (collectively and individually, the "Site”) are governed by these terms of use (these “Terms of Use”). By accessing, browsing and/or using our Site you acknowledge that you have read, understood and accepted, without reservation, these Terms of Use, as modified from time to time by us.

We retain the right to complete or modify these Terms of Use at any time and without prior notice. 

It is your responsibility to review these Terms of Use. We therefore advise you to regularly consult these Terms of Use.  


Krümel - Cookies & Crumbs is a website edited by the company Krümel Cookies & Crumbs AB, a Swedish aktiebolag, registered in Sweden under the number 559319-4276. Its headquarters are located in  Stockholm, SWEDEN.

Intra-Community VAT number: SE559319427601

Email: hello@krumelcookies.com

Head of publication 

The head of publication of the Site is Kaja Hengstenberg, as CEO of the company Krümel Cookies & Crumbs AB.

Web host

Krümel - Cookies & Crumbs is hosted by the company: Shopify.

Data privacy

According to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regards to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), you have a right to access, rectification and restriction of processing to your own personal data.

You can enforce that right by contacting us at the following email address: 


Use of Cookies

This site is using cookies to give you the best experience on our site. Cookies are files stored in your browser and are used by most websites to help personalise your web experience.

Product: All cookies (also referred to as “crumbs”) are homemade, individually measured and rolled. Hence, each cookie is different from the other, varying in looks as well as weight  and amount of chocolate or any other key ingredients in each cookie. We have the option to change the recipe or look of the cookies at any time, without notification of the customer.

Photographs of the cookies published by us on the website, as well as on any social media accounts operated by us do not necessarily resemble the cookies that are delivered to customers. These photographs were edited and only provide a rough representation of the actual product. We shall therefore not be bound by such photographs.

After the product is delivered to you, we take no responsibility to its looks, condition or the way of use. 

The cookies, kept in an airtight container, should last for a couple of days (except the Crumb Brûlée cookie). They will get softer in a container, or a bit harder if kept on a plate. If not eaten immediately, the Crème de la Crumb cookie should be transferred to the fridge.

However, these delays are purely indicative. If any of the cookies has mold or shows any other signs that are unusual, do not eat it. 

Packaging: The cookies are packaged in a carton box, lined with silk paper and food approved greaseproof paper bags. 

Allergies: Please carefully read the FAQ and product descriptions available on our website  if you have any allergies. All products do and may contain wheat, dairy, tree nuts, sesame seeds, eggs, peanuts. We shall not be liable for any allergic reactions caused to people allergic, or sensitive to any of the ingredients used in our cookies. 

Prices: All prices stated on the website are listed in SEK and include 12% VAT. We reserve ourselves the right to change prices at any time and without prior notices. The applicable prices are the prices displayed on our website at the time of the order. 

Reimbursement: Given the fresh and perishable nature of our cookies, the right of withdrawal granted to consumers does not apply here. We are unfortunately not able to accept returns. If you have an issue with the cookies you ordered and got delivered, let us know about it via email and we will get back to you.

Orders: An order is deemed to be completed after its full and successful payment on our website. When you have completed your order, an order confirmation will be sent to the email address you registered on our website when completing the order. In the order confirmation you will find information about products, price, billing and delivery address.

If there is any error in the order confirmation or if you do not receive any order confirmation within 6 hours, you must contact us immediately via e-mail to the following address: hello@krumelcookies.com.

Orders are received until 23.59 on Sundays for orders delivered on the following Monday. The date and time stated on the confirmation order stands.

Deliveries: Deliveries take place twice a week, if not agreed otherwise. Please contact hello@krumelcookies.com for more information.

Applicable law for any issue linked to Krümel Cookies & Crumbs AB is Swedish law.

Copyright and Intellectual Property. The content of our Site and namely but not exclusively the texts, marks, logos, slogans, diagrams, photographs, videos, sounds, music, layout, designs, know-how, technologies, products, and processes are the exclusive property of and owned by Kaja Hengstenbergor its affiliated companies, licensors or content providers, and accordingly are protected by copyright, trademarks, patents and all other intellectual or industrial property rights which exist under applicable law.

Use of the Site.
You may access, copy, download or print the content of our Site solely for your personal, non-commercial use, provided you do not modify or delete any copyright, trademark or other proprietary rights notice contained in any information or other material you access, copy, download or print. Any other use of content on the Site, including but not limited to the reproduction, modification, distribution, transmission, or broadcast of the content of the Site, in whole or in part and by any means, is strictly prohibited.  Krümel Cookies & Crumbs AB or its licensors or content providers retain full and complete title to the content provided on the site, including all associated intellectual property rights, and provide this content to you under a license that is revocable at any time in Kaja Hengstenbergs’s sole discretion. Kaja Hengstenberg neither warrants nor represents that your use of any content displayed on the Site will not infringe rights of third parties. You acknowledge that you do not acquire any ownership rights by accessing, copying, downloading or printing any content made available on or accessed through the Site.  You hereby covenant and agree that your use of the Site and any permitted use of such content shall not infringe any rights of any third parties.  

Rules for Using the Site. You agree to follow the conduct rules listed below:

  • You will not knowingly provide or post any false, misleading, or fraudulent information.

  • You will not use the Site for any illegal purpose, nor will you provide or post any material or information in violation of any applicable law or regulation.

  • All information provided or posted by you will not violate the copyright rights, right of publicity or privacy or any other proprietary rights of any third party.

  • Information provided or posted by you will not violate the trade secret rights of any third party.

  • Information provided or posted by you must not be defamatory, harassing, offensive, threatening, obscene, or otherwise inappropriate or disruptive.

  • You will not hold yourself out as someone you are not or otherwise impersonate any other person while using the Site.

  • You will not interfere or tamper with the functioning of the Site, nor will you attempt to gain access to information or control of the Site not specifically granted to you.

  • You will not use the Site to transmit any spyware, virus or similar destructive program or code.

  • You will not compile any database or list of other Site visitors, nor will you use the Site to facilitate the sending of any spam, bulk email, or email offering to sell goods or provide services.

  • You will not access or attempt to access any restricted portion of the Site unless you have specifically been granted access.

Minors and Children. The Site may not be suitable for minors.  Minors and children (persons under the age of 18) are encouraged not to use the Site unsupervised and we ask that minors and children do not register for an account or submit any personal information to us. By using the Site unsupervised, and/or by registering for an account, you warrant that you are 18 years of age or older.

Rules for Contests, Challenges, Activities, Surveys, and Similar Promotions.  Any contests, challenges, activities, surveys, or similar promotions made available through the Site may be governed by specific rules that are separate from these Terms of Use. By participating in any such contest, challenge, activity, survey, or promotion, you will become subject to those rules, which may vary from the terms and conditions set forth herein. Krümel Cookies & Crumbs AB urges you to read the applicable rules, which are linked from the particular activity.